Shipments and returns
Your pack shipment
Packages are generally dispatched within 5 days after receipt of payment and shipped on Wednesday. Magazines are shipped via French Press Postal Service, without tracking. All other products are tracked and sent via Colissimo without signature service. More secure shipments are possible with additional fees. Whichever shipment choice you make, we will provide you with a link to track your package online.
Magazine shipping fees are 1,50€ fixed for whole order. Other shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
According the French laws, refunds and returns are accepted within 14 days from the date of order. In the case the returned item was used or opened, no refund is done. Please note that no refund or return is possible for magazines.